CODE OF CONDUCT

Agreement

Take a Look at Our Code of Conduct and Our Policies

We want your Harvey’s Happy Shuttle experience to be remembered as a wonderful time. The following agreement is to help promote a safer and more enjoyable outing for you, other passengers, and Harvey’s Transportation Service (HTS). We look forward to serving you and getting you to the fun! First, we must take care of the “formal agreement” to protect all parties involved. Thank you for your understanding and cooperation. 

By purchasing seats for yourself and/or other passengers, you are taking full responsibility for all those signed up under your name.
Casino

Passengers and HTS agree to the following:

  • No alcohol or other intoxicants are allowed in the vehicle, except for closed and sealed containers following a winery/brewery excursion. No alcohol may be consumed in the vehicle.
  • HTS representative/driver reserves the right to refuse service to any passenger for any type of misconduct or inebriation either in the vehicle, in a public place, or on private property while on an HTS trip. If a passenger(s) is refused service in the middle of the tour, a separate vehicle will be sent to return the passenger(s) to their pick-up location at the passenger’s expense, which will be automatically charged to the passenger’s credit card on file.
  • No smoking is allowed in the vehicle.
  • The representative/driver from HTS has the permission and right to inspect all packages accordingly. Following the inspection, all packages can be placed by the driver into a storage space in the vehicle.
  • Passengers may not play music without headphones or in any way disturb the other passengers.
  • Each passenger must provide a phone or cell phone contact number in case of a violation or an emergency.
  • Only those registered as passengers and paid in full in advance via credit card are allowed transportation in the vehicle.
  • Any unusual spill, soiling, or damage to the vehicle caused by the passenger will result in a $250 clean-up fee being charged directly to the responsible individual’s credit card.
  • HTS reserves the right to make any change necessary to the order of the tour and vehicles scheduled for the tour. Note that scheduled pick-up and drop-off times may vary depending upon road conditions or traffic.
Concert

Additional Rules of Conduct and Policies

The minimum passenger count must be met for the trip to happen. If the trip is canceled, you will be notified on the Friday prior to the scheduled outing.

These terms and conditions are to the agreement between the passenger, the credit card holder, and/or the person ordering, each of whom is or may be named on the reservation form, (collectively customer), and Harvey’s Transportation Service, LLC. The agreement, when executed and received by HTS, supersedes all other agreements or understanding, either verbal or in writing.
  • Customer acknowledges that HTS may record any telephone call between them for purposes of quality assurance and verbal confirmation of all requests for services and consents to such recording.
  • Customer represents to be at least 21 years of age and legally capable of entering into this contract under the laws of the State of Maryland.
  • Payments: All reservations are to be paid for at the time of booking.
  • Cancellations: All reservations become 100% non-refundable after 3:00 PM on the Friday prior to the trip.
  • HTS will not be responsible for delays due to traffic conditions, accidents, or any other causes beyond its control.
  • HTS shall not be liable for any direct, indirect, incidental, special, or consequential damages of any kind whatsoever including, without limitation, attorney’s fees and lost income or funds in any way due to, resulting from, or arising in connection with the service provided; including its contract and any contract assessed through our office, use of that agreement, and/or display or performance of any agreement, regardless of any negligence by any party.
Call 301-388-0967 for details on our group DISCOUNTS.
We value your safety and that is why our professional drivers undergo stringent background checks as well as alcohol and drug tests.
Share by: